We’d like to think we can help with everything 🙂
However, the reality is, to be really great at what we do, we have focus on supporting a certain set of products and services.
We call this set of products and services our Recommended Technology Platform (or RTP for short).
Our RTP includes:
Category
Product
Cloud Infrastructure
Cloud Infrastructure
Virtualisation Platform
Operating System
Operating System
Operating System
Office Suite
Office Suite
Office Suite
Accounts Software
Accounts Software
Accounts Software
Accounts Software
Accounts Software
Security Software
Firewall
Wireless Networking
Hardware
Hardware
Telephony
Telephony
Backup
Microsoft Azure
Microsoft 365
VMWare
Microsoft Windows Server
Microsoft Windows 11 Pro
Mac OS X
Microsoft Office Professional
Microsoft Office 365
Microsoft Office for Mac
Sage 50 Accounts Professional
Sage Accounts 50c
Sage Payroll
Xero Accounts
Iris Accountancy Suite
Sentinel One
SonicWall TZ Series
Ubiquiti Unifi
Dell Servers, Storage & Networking
Dell Desktops & Laptops
TML Horizon Hosted VoIP
Polycom IP Handsets
TML Managed Online Backup
We know that using our RTP, you will have a great experience with your IT and if any issues pop up – we’ll be able to fix them quickly and easily to get you back up and running.
We also ‘eat our own dog food’ by running our own business (and our other partners’ businesses) on our RTP platform.
What if I need support for something not on there?
Just ask us!
We pride ourselves on our troubleshooting and problem-solving skills and we are more than happy to help where we can.
Just keep in mind that for products outside our RTP, it may take us a little longer to familiarise ourselves in supporting them (and we may need to pull in the help of the specific software provider or vendor where possible).
And if you ask us for something completely outside our skill and experience level and there’s a chance we could break something, we’ll help you figure out where to go to get the best help.