Making sure we're hitting the mark when it comes to customer satisfaction is a top priority for us. That's why we publish real-time feedback information live on our web site.

Customer Satisfaction

We work with Customer Thermometer, a great organisation who help us gauge customer satisfaction (CSAT) and Net Promoter Score (NPS) in our continued effort to be the best we can be at delivering service excellence.

Whilst everyone makes mistakes, and we surely will from time to time, we hope that by publishing feedback from our clients in real-time we can show that not only do we really deliver great service, but we're not afraid to learn from criticism or negative feedback.

 

Here's our Net Promoter Score...

 

And our Customer Happiness rating...

 

How our last 100 customer ratings looked...

 

And what they had to say about us...

Share this page

  •  
  •  
  •  

Team Metalogic goes above and beyond in offering training opportunities to staff

For nearly 20 years, Team Metalogic has been operating as a leading IT and Telecoms company, and in this time they have been committed to helping their staff develop and grow.

Find out more
what-is-cyber-essentials

What is Cyber Essentials?

The UK government introduced the Cyber Essentials Certification scheme to encourage businesses to protect themselves against cyber attacks. Learn more about Cyber Essentials in this blog.

Find out more

Team Metalogic announced in Channel Futures’ 2020 MSP 501 list

Team Metalogic has achieved a place on Channel Futures’ 2020 MSP 501 list.

Find out more
Can the dark web be monitored?

Can the dark web be monitored?

You may be familiar with the term “the dark web” but its definition is sometimes unclear. The dark web is more often than not described as a dangerous aspect of the internet, causing the question ‘can the dark web be monitored’ to arise .

Find out more

Wondering if we have the right solution for you?

We’d love to talk

Request a call back

About Cookies On This Site
We use cookies to personalize and enhance your experience on our site and improve the delivery of ads to you. Visit our Cookie Policy to learn more. By clicking accept", you agree to our use of cookies.