We can resolve most issues without being in front of your device, meaning your computer downtime is kept to a minimum. We also don’t believe in capping your IT support hours – with our Managed IT Services agreement, your entire team gets unlimited remote support over the phone or via email.

We’ll respond within one business hour for critical issues, and within four hours for non-critical issues.

If anything does go wrong, simply give us a ring and we’ll evaluate the level of urgency and then start fixing it in the most appropriate time.

We regularly undertake server upgrades, hardware and infrastructure overhauls, Wide Area Network (WAN) architecture, software licensing compliance, virtualisation, structured cabling, network security, office fit-outs and relocation.

In the majority of cases, we directly deliver the solutions we recommend with our in-house Project Engineers, but when we can’t do that, we’ll put you in touch with one of our trusted technology partners who can.

With a reliance on technology more so now than ever before, typical equipment life-cycles are 3-5 years depending on usage and user requirements. We can supply, configure and install desktops, laptops (including accessories & peripherals), servers, network infrastructure and cloud solutions through our dedicated in-house team of Project and Field Service Engineers.

Working with some of the world’s leading technology providers including Microsoft, Sage, Dell, Ubiquiti and more, we are at the forefront of developments and trends in IT and perfectly placed to advise on IT life-cycle management for your business, keeping hardware refreshed and your staff productive.

Horizon is your business telephone service that sits in the cloud rather than your office. Providing an extensive range of fixed and mobile telephone capabilities, it’s easy to access through a simple to use web portal.

What’s more, it’s incredibly flexible and scalable. You can choose to make and receive calls through a desk phone, an app on your mobile phone, a ‘softphone’ on your laptop PC, or even through the familiar Microsoft Teams app. 

Now, more than ever before, staying connected is vital for business. We provide a range of high quality, reliable internet connection options to keep your business in touch with clients, suppliers and partners. From simple and cost-effective services like FTTC & FTTP connections, through to dedicated leased line services with speeds up to 10Gbps, we can offer the full range of connectivity options from the majority of network carriers, with the reassurance of it being fully managed by us.

Fixed line or mobile, inbound or outbound, we can provide a wide range of line rental and call services, allowing you to optimise your business communications whilst providing versatility and flexibility. From basic lines and non-geographic numbers right through to full contact centre solutions, our telecoms services are delivered by in-house telecoms-specific experts with the added value, skillset and support of our skilled technical service and project delivery teams.